Scentprint supports full account and data deletion in compliance with Google Play and GDPR requirements. You can remove your account directly in the app or by contacting our privacy team.
The app runs a signed-in deletion cascade against our backends: it removes your
Firebase Authentication account, your Firestore profile and everything under it
(shelf, blends, journal, wear history, your inferred taste profile, collections,
likes, olfactory-school badges), every photo and avatar
uploaded under your user folder in Firebase Storage, and your rows in our edge
analytics database (via the authenticated /delete-user-data endpoint).
For your security we may ask you to sign in again immediately before deletion.
If you cannot access the app, email support@scentprint.app from the address linked to your account. Include your display name and the email used to sign in. We respond within 30 days.
Anonymized deletion audit logs may be retained for compliance. UGC you reported or that was under active moderation may be retained in aggregate form without personal identifiers where legally required.